External Hard Drives are becoming extremely common. They are ideal for work and storing important items. They are equally easy to utilize. This is because all you need to do is connect them to your Windows PC and it will show up with ease. For this reason, lots of individuals tend to store their important items on Hard-drives so that they would be able to access them later on.
So what do you do if you face an issue like this? Well, if you are here, you are in the right place as we will be taking a look at some steps you can take when your computer is not recognizing your external hard drive.
Why Is My External Hard Drive Not Showing Up?
If your external hard drive is not showing up when connected to your computer, this can happen for a variety of reasons. Sometimes, it’s a matter of minor corruption, which can be resolved with a quick scan. Even Chkdsk, which is built into Windows, can occasionally resolve those issues.
In more severe cases, a disk might not be recognized due to physical damage. If the disk’s controller gets damaged, this is usually not fixable without expert assistance. And if the disk plates themselves are damaged, that disk can be written off.
Recovery is sometimes possible in specialized facilities, but chances are low and the cost is typically prohibitively high for ordinary consumers.
Problem | Solution |
External hard drive not showing up in Windows | Fix 1: Make sure the drive turns on Fix 2: Use Disk Management to check the drive Fix 3: Use an alternative Windows PC Fix 4: Use Reputed Data Recovery Tools Fix 5: Use Chkdsk Fix 6: Reinstall drivers Fix 7: Troubleshoot devices and hardware Fix 8: Format the hard drive |
External hard drive not showing up on Mac | Read our guide for fixing external drives that don’t get recognized on your Mac |
Files on external drive are missing and/or corrupted | Fix 4: Use a recovery tool like Disk Drill to inspect the drive and attempt to recover missing files |
Ways to Fix a Drive That Won’t Show Up in Windows:
Before you begin to learn how to repair a hard disk that is not detected, you need to find out what could have caused this issue. This issue may be due to a host of factors. Some of this may consist of:
- Making use of the incorrect system file
- An issue with your driver on windows
- Damaged USB outlets
- Damaged Hard-Drives
Fix #1: Ensure the Drive comes on
You would be surprised how easy it is to miss this obvious step. Plug in the hard drive and see if it powers on. If it does not, then there could be a problem with the Hard-Drive cable.
Try using another cord or plugging it into another system. If it comes on, then your cable is the issue. If it still doesn’t show up, move to the subsequent step.
Fix #2: Use Disk Management To Check The Drive
Connect your hard-drive to your Windows PC. Then open the Disk Management. You can do this using:
Windows Key + X button. Then select disk management from the list.
With this tool, you will be able to see all the drives attached to your computer. You will be able to review sizes, see the partitions, alongside other statistics about the disk.
You would also be able to view your hard-drive in the included in the Disk Management window. Even if you are unable to find it in this Window because it has no partitions, you should be able to see it a Removable.
If the drive comes up here, you would then be able to create another Volume and Assign a Drive Letter. Here, you will be able to format it correctly or create a partition. This will ensure you will be able to get into the hard-drive using your Windows PC.
Fix #3: Use an Alternative Windows PC
Try connecting the hard-drive to another USB port on your PC. If it comes up, your issue may be a bad USB port.
If you the hard-drive does not still come up on Disk Management after doing all of these, you can use another computer if you have one close to you. If this does not still work, move to the next step.
Fix #4: Use Reputed Data Recovery Tools
You can make the hard drive show up by partitioning it. This would be possible using the Disk Management tool. But, if the hard drive is battling from an issue of partition loss, you would have to create a new partition. This would allow you to recover your lost data. Here, you need to do a lost partition recovery before you do anything else.
Recovering Lost or Removed Partition
The Disk Management tool cannot restore a lost or removed partition. But you can use professional software for partition recovery and get back any volume you might have lost.
Disk Drill is an industry-leading software solution that can help you restore the hard drive’s partitions to their original state. This implies you will be able to recover your folders and files in the partition simultaneously. The instant you are through with recovering lost partitions, you will be able to access them from Windows.
The solution also allows you to support a host of systems. These include:
NTFS | FAT12 | FAT32 |
Ext4 | Ext4 | ExFAT |
FAT12 | Ext3 | FAT16 |
To use Disk Drill for recovering your data
- Download, Install and launch Disk Drill on your Windows or macOS.
- Ensure that your external drive is plugged into your computer. Select the drive from the list of devices and click Search for Lost Data.
Insight: You can choose a preferred recovery method from the available options – the Quick Scan or Deep Scan.
- The scan time will vary depending on how much data there is and how large your drive is. Once the scan is complete, click Review found items.
- Filter through the search results, find the items you wish to recover.
- Finally, choose the recovery location. Now, click OK > Recover.
Fix #5: Use Chkdsk
Chkdsk – short for CheckDisk – is a command line utility built into Windows that can help troubleshoot issues with your drives. While it often gets ignored by experts, it can occasionally help you fix an external drive that’s not getting recognized.
- Open Start, type in Command Prompt, and click on Run as Administrator
- Type
chkdsk /f X:
, where X: is the letter of the drive that’s not getting recognized.
- Wait until the operation is finished (the last line should read “Total duration: XX seconds”).
Fix #6: Reinstall Drivers
Sometimes the issue could be caused by corruption in the disk’s drivers, especially if it uses custom drivers from the manufacturer. To fix any potential driver issues, follow these steps:
- Open Start, type in Device Manager, and launch Device Manager from the search results.
- Find your drive in the following screen. It should be under Disk Drives.
- Right-click the drive and select Properties.
- Go to the Driver tab.
- Click Update Driver.
- Click Search Automatically for Drivers and wait for the process to finish.
- If this didn’t fix your issue, go back to the screen from step 4, and select Uninstall Device.
- Once the disk’s drivers have been uninstalled, disconnect and reconnect it to your computer.
Fix #7: Troubleshoot Devices and Hardware
The hardware troubleshooter is a tool that comes in Windows 7 devices and above. If the flash drive is not showing up, you can utilize this tool in finding out if the device has errors.
To use it you need to:
- Hit Windows key + R.
- Type in
msdt.exe -id DeviceDiagnostic
and hit Enter - Click Next to initiate the hardware and devices troubleshooter.
- You apply the fix right away or later.
Fix #8: Format the Hard Drive
This may be your next option if all else fails and windows doesn’t recognize your external hard drive. There is a possibility it is partitioned in a file system windows is unable to recognize.
If the hard-drive is in a format different from FAT32 or NTFS, your Windows PC would not be unable to recognize the hard-drive.
If you need to format a particular partition using the Disk Management Utility, launch it, right-click and pick Format.
❗Note that formatting your device would erase everything you have on it. So its best you have a backup before you take this step.
Tips to Protect Your External Hard Drive
External hard drives should be treated with caution to avoid damaging them. Since most of them are based on regular hard disks (and not SSDs), they are very sensitive to physical damage.
Even knocking the drive around a little bit can sometimes cause irreversible damage. In addition, you should always take care to disconnect the drive properly in Windows.
- 🛍️ Take care when transporting your external drive. Keep it well protected, ideally in a soft cover that can take some damage.
- 🪢 Avoid bending the USB cable too much when using the drive, especially around the drive’s USB port. Otherwise, you could damage the port or the internal controller it’s attached to, which is often difficult or impossible to fix.
- ⏏️ Always disconnect the drive properly in Windows, using the Eject feature.
Conclusion
The processes above are sure to help you solve the case of a hard-drive not showing up on your PC. However, if you have tried everything above without any headway, then you most likely need a new hard-drive.
FAQs
There can be various reasons for your external hard drive not showing up on your computer. Some of them are:
- If there’s a faulty hardware component on your drive, it can affect its performance.
- If the hard drive has outdated or corrupt drivers, it’ll face compatibility issues.
- If your drive uses a file system that’s not recognized by the host operating system, it won’t be identified on your computer.
- If your hard drive doesn’t receive sufficient power or isn’t connected to the suitable USB port, it won’t show up.
Suppose Windows doesn’t recognize your external hard drive. In that case, there are several methods available to help you fix these issues. Some of them are:
- Ensure that you’ve connected the device to the USB port properly.
- Use Disk Management to check the Drive.
- Create a Partition or Assign a new Drive Letter.
- Use chkdsk via CMD.
- Troubleshoot Devices and Hardware.
- Format the Hard Drive.
Finally, you can use a tool like Disk Drill to browse through the drive’s data and attempt to recover some of it.
If your WD external hard drive is not getting recognized, start by reinstalling its drivers. This is a common issue with some WD models, and one that’s often easy to fix.
If that doesn’t work, you might need to use Disk Drill or a similar tool to recover what you can from the drive.
Suppose Windows doesn’t recognize your external hard drive. In that case, there are several methods available to help you fix these issues. Some of them are:
- Ensure that you’ve connected the device to the USB port properly.
- Use Disk Management to check the Drive.
- Create a Partition or Assign a new Drive Letter.
- Troubleshoot Devices and Hardware.
- Format the Hard Drive.
If your Windows 10 system cannot read your external drive, you can go to Disk Management and follow these steps to fix the issue:
- Right-click Start and open Disk Management.
- Check if you can see the external hard drive. Even if it doesn’t appear in the This PC window, it should appear here as a Removable volume.
- Right-click the drive’s partition and select Change Drive Letter and Paths
to change the drive letter. - If the device doesn’t already have a letter, click Add and choose one. If it does, click Change and try another one.
- Now, click OK and see if you can access the external hard drive.
You can recover files from an undetected external hard drive using professional data recovery software. Disk Drill is one such software that allows you to perform partition recovery in a few steps:
- Download and Install Disk Drill on your system.
- Ensure that your external drive is plugged into your computer. Select the drive from the list of devices and click Search for Lost Data.
- Once the scan is complete, filter through the search results and select the files you wish to recover.
- Now, choose the recovery location and click Recover.